30-day returns and exchanges
Not the right fit? You can return or exchange your frames within 30 days of delivery.
How to start a return
- Send us your order number and the item you'd like to return via our Contact page.
- We'll reply within 24 hours with return instructions.
- Once we receive your return, we'll process your refund or exchange within 5 business days.
Conditions
- Frames must be unworn and returned in their original packaging.
- If your order arrived damaged or incorrect, contact us and we'll make it right at no cost to you.